FAQ
Frequently Asked Questions
Find answers to the most common questions about RIA Aqua Clube Tavira.
How do I enroll?
You can enroll directly on our website by clicking 'Enroll'. Fill in the athlete's details and wait for confirmation from our team. You can also contact us by phone or email.
What documents are required for enrollment?
Required documents include: ID card, tax number (NIF), birth certificate (for minors), sports medical certificate (mandatory for competitive swimming), and proof of address.
How does level progression work in the Swim School?
Progression is assessed by coaches at the end of each term. Classes are organised by age group and technical level: Tadpoles (babies), Kingfish (3-6 years), Sardines (6-10 years), Sea Bass (10-12 years) and Dolphins (12-16 years).
What are the class schedules?
Schedules vary by class and programme. Check the 'Programs' section for detailed timetables. Generally, classes run Monday to Saturday, in morning and afternoon/evening slots.
How does monthly payment work?
Monthly fees are charged at the beginning of each month. We accept bank transfer, Multibanco reference, or in-person payment. There is a 5% discount for quarterly payment and 10% for annual payment.
Can I try a trial class?
Yes! We offer a free trial class for new athletes, subject to availability. Contact us to schedule your trial session.
What should I do if I miss a class?
Missed classes are not rescheduled. We recommend informing your coach whenever possible. In cases of extended illness (with a medical certificate), we assess solutions individually.
How can I contact a coach?
You can reach the coaching team at ria.aquaclubetavira@gmail.com or by phone/WhatsApp at +351 910 406 339. Coaches are also available before and after classes.
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